At Plush Pal Toys, we understand that every moment counts when you’re waiting for that special plush companion to arrive. That’s why we’ve designed our delivery process to be as warm and reliable as our cuddly creations. Whether you’re shopping for a baby’s first blanket, an educational stuffed animal, or a comforting companion, we ensure your package arrives with care.

Quick Summary: Orders typically process in 1-2 business days. Choose between our speedy Standard Shipping (10-15 days via DHL/FedEx) or Free Shipping (15-25 days via EMS for orders over $50). We deliver to most countries worldwide (excluding some remote areas).

Our Delivery Promise

Just as we carefully craft each plush toy with safety and quality in mind, we approach delivery with the same thoughtful attention. Here’s what you can expect when you order from Plush Pal Toys:

Standard Shipping ($12.95)

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Best for: When you need that special plush pal to arrive a little faster
  • Tracking: Full tracking provided so you can follow your package’s journey

Free Shipping (Orders $50+)

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Best for: Budget-conscious shoppers ordering multiple items
  • Tracking: Basic tracking available

From Our Workshop to Your Home

Every order begins its journey at our Washington headquarters where our team personally prepares your package:

  1. Order Processing: 1-2 business days (excluding weekends/holidays)
  2. Quality Check: Each item is inspected before packing
  3. Eco-Friendly Packaging: We use recycled materials whenever possible
  4. Dispatch Notification: You’ll receive an email when your order ships

International Delivery Information

While we ship globally (except certain remote areas in Asia and elsewhere), please note:

  • Customs fees may apply in some countries (customer responsibility)
  • Delivery estimates may vary during peak seasons
  • Some animal plush (like our realistic stuffed eagles) may have import restrictions

Hassle-Free Returns: Not completely satisfied? We accept returns within 15 days of delivery. Contact our customer care team at [email protected] to initiate the process.

Why Parents Trust Our Delivery

Just like our plush toys are designed with children’s needs in mind, our shipping options consider busy families:

  • Baby Essentials: Prioritized processing for orders containing baby blankets and safety-tested plush
  • Gift-Ready: Options to include gift messages with your order
  • Secure Packaging: Extra protection for delicate items like our plush baby rattles

We’re committed to making sure your Plush Pal arrives ready for countless hugs and adventures. Have questions about delivery to your specific location? Our friendly customer service team is always happy to help!